Celebrating 60 Years of Serving Families
Our Family Serving your Family Since 1958.

Aunt Ann’s In-House Staffing was the first agency to offer independent background checks on all placements at no cost to the client/employer. Denise Collins, our agency owner, hired PFC Information Services in 1988 to background check all active Homecare Staffing employees at the time and also included background checks as part of the placement of all direct-hire candidates. Today we continue to contract with Imperative PFC Information Services to execute background checks on all our hires at no cost to you.

Denise later spearheaded the bill that now requires all employment agencies (nanny and baby-sitter placement agencies) by law to register their caregivers with TrustLine upon placement. TrustLine is unique. It is the only background check authorized by state law to use three databases that the general public, including private investigators and private background check companies, cannot access. These databases include fingerprint records from the California Department of Justice Criminal History System; the Child Abuse Central Index of California; and fingerprint records of the FBI Criminal History System.

Continue reading for more information about what is included in Imperative PFC and TrustLine background checks.

 

 

 

Imperative PFC Information Services
Background Investigation for Caregivers, Nannies and other Household Staff

As part of our candidate and screening process, Aunt Ann’s In-House Staffing hires an independent firm (Imperative PFC Information Services) to execute our Household Background Investigation Package at no additional charge on candidates we place in your home. This investigation is initiated when employment is confirmed by both parties and a start date is confirmed. This package includes:

Criminal Check Searches for misdemeanor and felony criminal records within the past seven years are conducted in the county, state, and federal jurisdictions associated with the candidate during Identity Research. Additionally, a database of criminal records from jurisdictions across the US is searched to identify possible records in other jurisdictions.

Social Security Identity Research (SSN Trace): This search retrieves the name and address records associated with the individual’s SSN in consumer reference files (credit reports, public records, and other commercially available information) to corroborate the information provided by the candidate and identify jurisdictions where criminal research should be conducted.

DMV Report State Driving History: This report will deliver the state’s official record of the individual’s driving record, typically including accidents and citations in the last three to five years. Depending on the class of license, different states provide different kinds of information and records for different lengths of time.

USDOJ National Sex Offender Public Website: This is a search of the US Department of Justice’s public website that interfaces with the sex offender websites of all fifty states and many US territories to identify sex offender registrations for the individual.

The Office of Foreign Asset Control’s (OFAC) Specially Designated Nationals and Blocked Persons Research: This is a search of OFAC’s list of individuals tied to terrorism and other bad acts.

TrustLine
California’s Background Check for In-Home Childcare

Trustline Certification: TrustLine is a database of nannies and babysitters that have cleared criminal background checks in California. TrustLine applies only to candidates working in a home with children. Fingerprints are checked against the CA Criminal History System for disqualifying convictions and the CA child abuse Central Index. Since 1994, any employment agency placing a nanny or babysitter in a home without confirming or executing the Trustline process upon placement of that caregiver is breaking the law and committing a misdemeanor. All California nanny and babysitting agencies are mandated by law to register a caregiver with Trustline upon placement in a home.

All caregivers listed with TrustLine have been cleared through a fingerprint check of records at the California Department of Justice. This means they have no disqualifying criminal convictions or substantiated child abuse/neglect reports in California. Having Trustline Certification ensures your nanny or babysitter is a professional and safe to work with children.

 

Commonly Asked Questions

How long will it take to receive the results from the Household Background Investigation? Turnaround time for the Criminal Check, Social Security Verification and DMV Report is typically 2 to 5 days. The turnaround time for Trustline is 6 to 12 weeks upon submission of the candidates’ fingerprints.

When will I receive the results from the Household Background Investigation? These background checks are executed at our agency’s cost when the employer makes a job offer and the job offer is accepted by the candidate. The agency will process the investigation upon commencement of employment which is usually during the working trial interview.

 

 

 

California law requires that we notify you of the following: Reports do not guarantee the accuracy or truthfulness of the information as to the subject of the investigation, but only that it is accurately copied from Public Records, and information generated as a result of identity theft, including evidence of criminal activity, may be inaccurately associated with the consumer who is the subject of the report.

The information provided will be compiled from public records and from third parties with authorization, when required. Imperative PFC exercises its best efforts to provide accurate information, but does not guarantee the accuracy of the data reported. Imperative PFC and Aunt Ann’s In-House Staffing expressly disclaim any and all liability for consequential, incidental, or punitive damages resulting from errors, partial data, or inaccuracies in the data provided.